Process thinking, also known as “the process”, is a philosophy that emphasizes preparation and hard work over consideration of outcomes or results, and is particularly popular in

Organizational excellence is defined as the ongoing efforts to establish an internal framework of standards and processes intended to engage and motivate employees to deliver

What is Efficiency and Effectiveness? Efficiency and effectiveness are not the same thing. Efficiency is defined as the ability to accomplish something with the least amount of wasted

What is FMEA? Also called: potential failure modes and effects analysis; failure modes, effects and criticality analysis (FMECA) Begun in the 1940s by the U.S.

What is 6 ( Six ) Sigma? Six Sigma (6σ) is a set of techniques and tools for process improvement. It was introduced by American engineer Bill

What is 360 Degree Feedback ? A 360 degree feedback is a process through which feedback from an employee’s subordinates, colleagues, and supervisor, as well