What is Continuous improvement Continuous improvement, sometimes called continual improvement, is the ongoing improvement of products, services or processes through incremental and breakthrough improvements. These efforts can seek “incremental” improvement over

What is 6 ( Six ) Sigma? Six Sigma (6σ) is a set of techniques and tools for process improvement. It was introduced by American engineer Bill

Process thinking, also known as “the process”, is a philosophy that emphasizes preparation and hard work over consideration of outcomes or results, and is particularly popular in

What is FMEA? Also called: potential failure modes and effects analysis; failure modes, effects and criticality analysis (FMECA) Begun in the 1940s by the U.S.

What is Problem Solving? Problem solving is the act of defining a problem; determining the cause of the problem; identifying, prioritizing, and selecting alternatives for