Waiters, waitresses, Waiting staff, waitstaff or servers are those who work at a restaurant or a bar and sometimes in private homes, attending to customers by supplying them with food and drink as requested. Waiters follow rules and guidelines determined by the manager. Waiters carry out many different tasks, such as taking orders, food-running, polishing dishes and silverware, helping bus tables and restocking working stations with needed supplies.
Waiting on tables is part of the service sector and among the most common occupations in many countries.
Many restaurants choose a specific uniform for their waiting staff to wear. Waiting staff may receive tips as a minor or major part of their earnings, with customs varying widely from country to country.
In large luxury establishments, there are often multiple ranks of waiting staff in the dining room:
In such restaurants, the captain is typically responsible for interacting with the diners and overseeing waiters.
There are also specialists, notably a sommeliers for wine service, and occasionally a maître fromager for the cheese service.
The duties of waiting staff can be tedious and challenging but are vital to the success of the restaurant. Such duties include the following: preparing a section of tables before guests sit down (e.g., changing the tablecloth, putting out new utensils, cleaning chairs, etc.); offering cocktails, specialty drinks, wine, beer, or other beverages; recommending food options; requesting the chef to make changes in how food is prepared; pre-clearing the tables; and serving food and beverages to customers.
In some higher-end restaurants, servers have a good knowledge of the wine list and can recommend food–wine pairings.
At more expensive restaurants, servers memorize the ingredients of the dishes and the manner in which the food is prepared; for example, if the menu lists marinated beef, the customer might ask what the beef is marinated in, for how long, and what cut of beef is used in the dish. Silver service staff are specially trained to serve at banquets or high-end restaurants.
These servers follow specific rules and service guidelines, which makes this a skilled job. They generally wear black and white with a long, white apron (extending from the waist to the ankles). At expensive restaurants, waiting staff also keep blacklists of rude customers.
We evaluate and assess Waiter certificate in our organization.
You can be accredited and get personal skill certificate by AKAP Accreditation Organization.
Benefits of Tattoo waiter certificate:
Join to AKAP community for get your Waiter certificate.