AKAP Accreditation Organization

ISO 20611 - Adventure Tourism
ISO 20611 - Adventure Tourism - Good Practices for Sustainability
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ISO 20611 – Adventure Tourism – Good Practices for Sustainability – Requirements and Recommendations

ISO 20611 (Adventure Tourism) standard provides requirements and recommendations for adventure tourism activity providers on good practices for sustainability (environmental, social and economic aspects) for adventure tourism activities.

ISO 20611 (Adventure Tourism) standard can be used by all types and sizes of adventure tourism activity providers, operating in different geographic, cultural and social environments.

ISO 20611 - Adventure Tourism

Benefits of ISO implementation:

– Increase customer and consumer confidence

– Increasing the quality of products/services

– Reduce waste and losses in products/services and ultimately reduce costs

– Save on consumables and increase profits

– Planning, implementation of affairs in the form of a predefined international system

– Improve performance, increase productivity and speed in affairs

– Increase efficiency and customer satisfaction

– Reducing the number of complaints

– Improvement and uniformity in the quality of products/services

– Timely delivery of products/services

– Global competition

– Prevent or reduce unexpected events

– Earning points in tenders, obtaining ranks and grades from government organizations, providing evidence in exports

– Advertising use in headers, company site and all advertising matters

– Earn points in selecting sample units

– Reduce waste and waste time

– Creating confidence inside and outside the organization

– Transparency of processes and indicators

– Ensuring that customer needs and expectations are met

– Production of product/service with better quality

– Help with more marketing and sales and create demand

– Increasing the productivity and motivation of human resources

– Correcting errors and preventing their recurrence

– Improving communication within the organization

– Prevention of non-compliant product/service production

– Develop sales methods and provide after-sales service

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